Our exclusive
service provides FREE pick-up and delivery of your cleaning
to your home or office. Now you can receive our award winning
quality and attention to detail with the added convenience of
personal delivery service all at no additional charge.
How
does it work?
One
call saves you two trips… (248) 543-1659
You decide
on where you would like us to provide the service - home or office.
We will provide
you with one of our custom bags and your personalized ID card.
Fill out the
attached registration/personal preferences form and include it
with your first pickup.
Then on your
first scheduled pick up, place the bag and the registration form
at the agreed upon pickup and delivery location.
We will then
pickup your garments and three days later your clothing is returned
to you cleaned, pressed and ready to wear. It's that simple.
Pickup
& Delivery Schedule
Monday & Thursday or Tuesday & Friday.
Attention
to detail.
We ensure that your clothes are returned to you
in the high quality manner you expect. Our staff inspects all
clothes following the dry cleaning and pressing process. If a
button is loose, we sew it back on. If a hem is torn, we'll repair
it. All at no extra charge. It's our way of ensuring a high level
of customer satisfaction each and every time.
What if I need my dry cleaning back ASAP?
No problem…Just call us at (248) 543-1659
and we will be happy to assist.
Do
I have to be present for each pick up and delivery?
NO! Just notify us as to the location where you
want us to pick up and deliver your dry cleaning. All we ask is
that you ensure that there is a secure location for the service.
Where
do you recommend I leave my dry cleaning?
Over the years we have had some customers choose
to leave their clothes on their front porch or in their garage.
Our business clients find it convenient to set up service in their
personal office, back storage room or an employee closet. New
cleaning can be left in carports, back porches, and offices or
with the receptionist. We work with each customer to find the
best solution.
How
do I pay?
Each customer will have a running account. At the
end of each billing cycle, you will receive a statement itemizing
all invoices (an invoice will be attached to your bag upon each
cleaning). You may pay your statement by check, or we can charge
your credit card (Visa or MasterCard).
Is
there a charge for home/office pick-up and drop-off delivery service?
Quality Cleaners does not charge an additional
fee for pick-up and drop-off delivery service.
Is
there a minimum order requirement?
There are no minimum order requirements nor service
charges when your order totals more than $10. A fee of $3 is charged
for orders that total less than $10.
Where
does Quality Cleaners pick-up from and deliver to?
We will pick up and deliver your dry cleaning items
to your home or your office. Service is available in Oakland,
Macomb and Wayne counties.
Does
Quality Cleaners operate it's own plant and Route service?
Yes, all orders picked up are delivered to our
operating plant located at 1207 East Lincoln in Royal Oak, Michigan.
Since 1947 our family has been providing professional dry cleaning
services, we invite you to visit our dry-cleaning plant.
What
do I do if I have a question about my order?
At Quality Cleaners we pride ourselves on
timely and accurate service. On the rare occasion that there is
a problem with your order, please call us (248) 543-1659 at your
earliest connivance and we will assist you in remedying the problem.
What
if I want service at my office?
We'll drop off and/or pick up your clothes without
interrupting your day to day business operations. Most of the
time, you won't even know we're there.
What if I do not have clothes on my scheduled
day?
You can call your drive at (248) 543-1659 and let
him know you do not need a pickup. Our drivers manage a route
that allows them to accurately check each customers drop off and
pick up location twice a week. This attention to detail ensures
you that your service is always guaranteed no matter what.
What
makes Quality Cleaners different from other dry cleaners?
Experience - we are celebrating our 55th year of
business. Our family takes great pride in providing to our customers
the expertise and services that are need to ensure quality and
consistency for each and every garment. Chances are there isn't
a stain that we haven't seen. What that means to you is that our
trained professionals know how to treat garments and stains right
the first time, saving you time and money.
At
Quality Cleaners, we guarantee the highest quality
on each and every garment.
For personal assistance call us at (248) 543-1659.
